Fort Drum Finance Office: Clark Hall

Clark Hall on Fort Drum, New York, is the primary location for the installation’s Finance Office, providing critical financial services to soldiers, their families, civilian employees, and retirees. This office plays a vital role in ensuring that all personnel receive accurate and timely pay, allowances, and reimbursements, enabling them to focus on their mission without financial burdens.

The Finance Office offers a wide range of services, including but not limited to: military pay inquiries and adjustments, travel voucher processing, debt management assistance, and guidance on various financial entitlements. Soldiers frequently visit Clark Hall to resolve pay discrepancies, submit travel expense reports after deployments or temporary duty assignments (TDY), and seek clarification on complex pay regulations. The team also assists families with Survivor Benefit Plan (SBP) enrollment and related inquiries, providing support during difficult times.

One of the busiest sections within Clark Hall is often the travel pay section. Soldiers returning from deployments or TDY must meticulously compile their travel documents, including lodging receipts, flight itineraries, and other supporting paperwork, for reimbursement. Finance specialists review these documents, ensuring accuracy and compliance with regulations. The goal is to process travel claims efficiently, allowing soldiers to be reimbursed promptly for their authorized expenses.

The Finance Office also plays a crucial role in educating soldiers on financial literacy and responsible money management. Workshops and individual counseling sessions are often available, covering topics such as budgeting, saving, investing, and avoiding predatory lending practices. These educational programs aim to empower service members to make informed financial decisions and build a secure financial future.

Maintaining a high level of accuracy and compliance is paramount for the Finance Office. Personnel must stay current with ever-changing regulations and policies related to military pay and entitlements. They undergo continuous training and education to ensure they are equipped to handle the complexities of military finance. Furthermore, they work closely with other departments on Fort Drum, such as Human Resources and the Defense Finance and Accounting Service (DFAS), to resolve issues and streamline processes.

Clark Hall’s Finance Office is staffed by a team of dedicated professionals committed to serving the Fort Drum community. They understand the importance of their role in supporting the financial well-being of soldiers and their families. While navigating the complexities of military finance can be challenging, the Finance Office strives to provide efficient, accurate, and courteous service to all who seek their assistance, ensuring financial stability and peace of mind for the Fort Drum community.